Lead Butler

Indonesia Nickel · 📍 Padang · Diposting 2026-10-13
FULL_TIME⭐ TERVERIFIKASI
Rp 17.000.000 – Rp 19.000.000 per month
Indonesia Nickel is seeking a Lead Butler to join our team in Padang. As a Lead Butler, you will be responsible for providing exceptional service and support to our guests. This role offers a competitive salary and a dynamic work environment. If you are passionate about hospitality and have a keen eye for detail, we would love to hear from you.

📋 Tanggung Jawab Pekerjaan

Provide exceptional guest service and support to ensure a memorable stay for our guests.,Manage and coordinate the daily operations of the butler service, ensuring all tasks are completed efficiently and effectively.,Maintain a high level of cleanliness and organization in the guest rooms and common areas.,Assist guests with their requests and needs, such as arranging transportation, making reservations, and coordinating special events.,Train and mentor junior butlers to ensure consistent service quality and a positive work environment.,Collaborate with other departments to ensure seamless guest experiences and efficient operations.,Monitor and maintain the inventory of butler supplies and equipment.,Handle guest complaints and concerns professionally and promptly, ensuring their satisfaction.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a similar role within the hospitality industry.,Proven track record of providing exceptional guest service and support.,Strong organizational and time management skills.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with hotel management systems and software.,Knowledge of local culture, customs, and attractions in Padang.,Ability to lift and carry heavy objects up to 20 kg.

🛠️ Keahlian

Guest serviceEvent planningInventory managementConflict resolutionTeam leadershipMultilingual skills (English and local language preferred)
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